Terms of Service

Last Updated: September 28, 2026

These Terms of Service ("Terms") govern your use of the Duravex website and your purchase of products from our online store.

By accessing or using our website, you agree to these Terms.

If you do not agree with these Terms, please do not use our website.

1. About Our Store

Duravex operates an online retail store offering consumer products, including hardware, tools, household products, and related merchandise.

All product descriptions, specifications, images, prices, and availability are provided in good faith and may be updated from time to time.

2. Eligibility

You must be legally capable of entering into a binding agreement under the laws applicable to you in order to place an order through our website.

By placing an order, you confirm that the information you provide is accurate and complete.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, measurements, and other information are accurate.

However, minor differences may occur due to:

• Screen settings

• Lighting

• Manufacturing variations

• Product packaging updates

• Supplier or production changes

If a product has materially different characteristics from what was described, please contact us so that we can review the issue.

4. Prices and Availability

Product prices are displayed on our website and may change from time to time.

We reserve the right to correct pricing, product information, availability, or typographical errors.

If an obvious pricing or listing error occurs, we may contact you before fulfilling the order.

If a product becomes unavailable after an order is placed, we will contact you and may offer an appropriate alternative or refund.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you will normally receive an order confirmation.

An order confirmation does not necessarily mean that the order has been accepted for fulfillment if additional verification is required.

We reserve the right to refuse or cancel an order where reasonably necessary, including suspected fraud, payment issues, inventory problems, pricing errors, or other legitimate business reasons.

If we cancel an order after payment has been received, we will issue an appropriate refund.

6. Payment

Payments are processed through available payment providers displayed at checkout.

You agree to provide valid and accurate billing and payment information.

We may use payment verification and fraud-prevention measures to protect customers and our business.

7. Shipping

Shipping and delivery times vary depending on destination, product availability, carrier, customs processing, and other circumstances.

Our standard estimated delivery period is 20–40 business days unless otherwise stated on the applicable product page or at checkout.

For complete shipping information, please review our Shipping Policy.

8. Returns and Refunds

Eligible purchases are subject to our Return & Refund Policy.

Customers generally have 30 days from delivery to request an eligible return or exchange.

Please review our Return & Refund Policy before sending any product back.

9. Prohibited Use

You agree not to use our website to:

• Violate applicable laws or regulations.

• Commit fraud or facilitate fraudulent activity.

• Attempt unauthorized access to our systems.

• Interfere with website security.

• Upload malicious code.

• Misuse our website or services.

• Infringe the rights of others.

10. Intellectual Property

All content on this website, including text, graphics, logos, photographs, product descriptions, design elements, and other materials, is owned by or licensed to Duravex unless otherwise stated.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit our content without prior written permission, except as permitted by applicable law.

11. Third-Party Services

Our website may use third-party services, including payment processors, shipping providers, analytics services, advertising services, and other ecommerce technologies.

Your use of third-party services may be subject to their own terms and privacy policies.

12. Disclaimer

To the maximum extent permitted by applicable law, our website and services are provided on an "as available" basis.

We do not guarantee that the website will always be uninterrupted, error-free, or completely secure.

Nothing in these Terms excludes or limits any rights or protections that cannot legally be excluded under applicable law.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Duravex will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

14. Changes to These Terms

We may update these Terms from time to time.

Updated Terms will be posted on this page with a revised "Last Updated" date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.

15. Governing Law

These Terms are governed by the applicable laws of the jurisdiction in which the business is legally established, except where mandatory consumer protection laws provide otherwise.

16. Contact

For questions regarding these Terms, please contact:

Duravex
Email: PhyllisAspen4281@outlook.com